5/5/2011 11:38:30 PM
Topic:
API Release Scheduled
admin
Administrator
Posts: 16
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Hema,
Our video tutorials will get you up and running in no time. Check them out at: http://www.scribestation.com/Tutorials.aspx
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2/10/2011 2:16:21 AM
Topic:
getting data from livescribe pen
admin
Administrator
Posts: 16
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Due to the traffic that this post is getting we have decided to post this information here. ScribeStation.com is now open to all users who are interested in using it. To sign up simply go to: http://www.scribestation.com/SignUp.aspx
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2/10/2011 2:14:06 AM
Topic:
Remember user name/password
admin
Administrator
Posts: 16
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This has been added, thank you for the request.
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2/10/2011 2:13:44 AM
Topic:
Progress bars
admin
Administrator
Posts: 16
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This has been added in the latest version of the Acquisition Client. Thanks for the suggestion!
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2/10/2011 2:13:15 AM
Topic:
Choice of what to upload
admin
Administrator
Posts: 16
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This is done via the "Penlet" section in the admin. Select the notebooks you wish to upload when the pen is docked. This allows you to easily manage all your acquisition clients from a single location.
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2/10/2011 2:11:02 AM
Topic:
Uploads and Documents
admin
Administrator
Posts: 16
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Michael,
An upload is a listing of the actual data that was taken from the pen when it was docked. The Posts (Documents) are the actual documents you are currently working with with all changes (Uploads) applied. For example, let's say you drew the letter "A" on a new piece of dot paper and docked your pen. ScribeStation would create an Upload with that data and then use that uploaded data to create a Document. Now, say you wrote the letter "B" on that same page, ScribeStation would create an Upload with that data and then UPDATE the existing Document to have an "B" on it... so the document will have both "A" and "B" on it.
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1/17/2011 10:18:20 AM
Topic:
Can't get past the login screen
chasmtech
Posts: 6
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Livescribe version v1.1.1.9 solves all my problems  ; the acquisition client now works on my Win 7 machine.
I haven't tried the VM again; the pen did show up under the USB devices I could attach to the guest OS, and attaching it succeeded, but the acquisition client running inside the VM never noticed the pen arriving.
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1/7/2011 12:12:52 PM
Topic:
Can't get past the login screen
admin
Administrator
Posts: 16
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I believe there is a way to share USB via VMWare. It should be on the bottom right of the VMWare window. Is your non-virtual machine still getting that error messsage?
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1/7/2011 11:29:08 AM
Topic:
Can't get past the login screen
chasmtech
Posts: 6
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No I forgot to install LiveScribe desktop on the VM running Windows XP. Once I installed LiveScribe Desktop, ScribeStation login worked.
Unfortunately neither the Acquisition client nor LiveScribe desktop seems to see my Echo SmartPen when I tell vmware to attach it to the VM. The pen does not seem to register as a USB device inside the virtual machine.
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1/4/2011 11:59:14 PM
Topic:
Choice of what to upload
avidd3
Posts: 4
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Allow a choice to upload the different notebooks or forms (complete or just changes)
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1/4/2011 11:58:56 PM
Topic:
Progress bars
avidd3
Posts: 4
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Provide a progress bar and estimated time for the upload. Measures for the progress bar could be % completion or page x of y.
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1/4/2011 11:58:05 PM
Topic:
Remember user name/password
avidd3
Posts: 4
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Either automatically (or optionally with a check box) remember user (and password)
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1/4/2011 11:57:02 PM
Topic:
Uploads and Documents
avidd3
Posts: 4
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What is the difference between uploads and posts?
Michael
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1/4/2011 5:59:24 PM
Topic:
Can't get past the login screen
admin
Administrator
Posts: 16
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Do you have the LiveScribe Desktop installed on the XP Computer?
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1/4/2011 5:02:10 PM
Topic:
Can't get past the login screen
chasmtech
Posts: 6
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I had only tried a Windows 7 Home Premium (64-bit) machine, where v1.1.1.3 throws the same exception: "Generic Error: The type initializer for 'System.ServiceModel.ClientBase`1' threw an exception". It makes no difference if my Echo Smartpen is connected to the host or not.
I then tried on a 32-bit Win XP Professional (virtual) machine, where I get past the login screen, but then run into a .NET exception:
LS.PenCommSdk.PulseExceptions+SdkServiceUnavailable: LS_SERVICE_UNAVAILABLE
at LS.PenCommSdk.PulseExceptions.HandleResponse(PenResponseCode result)
at LS.PenCommSdk.Interop.PenCore.FindPulse()
at LS.PenCommSdk.PulsePens.Find()
at com.Livescribe.Desktop.PenCommLD.PenComm.Initialize()
at AcquisitionClient.frmMain.frmMain_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
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1/4/2011 4:35:25 PM
Topic:
Can't get past the login screen
admin
Administrator
Posts: 16
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That is the full error we were looking for. It appears that the cliient is having trouble accessing the ScribeStation services. Are you having this problem on multiple PCs or only 1? What operating system is on the computer?
Please let us know. Also try to get the latest Acquisition Client update v1.1.1.3. We do not know exactly what is causing your issue and we are unable to reproduce so we are making adjustments as to what we think is causing the issue.
If we continue to have problems, would it be possible for one of our techs to login to the PC remotely?
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1/4/2011 11:54:36 AM
Topic:
Can't get past the login screen
chasmtech
Posts: 6
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I installed v1.1.1.2. The login screen now reports "Generic Error: The type initializer for 'System.ServiceModel.ClientBase`1' threw an exception". Do you have server-side logs to check? I can't see any client-side logs in the acquisition client folder.
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1/4/2011 3:56:20 AM
Topic:
Can't get past the login screen
admin
Administrator
Posts: 16
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We have added additional error handling for your case to v1.1.1.2 Please try again and we will check the logs to see what could be causing this issue. Thank you for reporting these issues.
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1/2/2011 5:35:57 PM
Topic:
Can't get past the login screen
chasmtech
Posts: 6
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admin wrote:
Get the latest LiveScribe Desktop and install it. Once it has installed, start the Acquisition client and get the latest update.
I installed v1.1.1.1 today and still get an error. It now says "Generic Error: The type initializer for"
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12/21/2010 1:45:23 AM
Topic:
Time Format
admin
Administrator
Posts: 16
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This may be helpful. We found it in one of LiveScribes sample programs.
static private string FormatUserTime(ulong userTime) {
// Create DateTime object that represents 1/1/1970
DateTime unixEpochTime = new DateTime(1970, 1, 1);
// Adding the number of milliseconds since then gives us the current time.
DateTime currentPenTime = unixEpochTime.AddMilliseconds(userTime);
return currentPenTime.ToString();
}
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